We will deliver on time and on budget every time.
The Bluelight Membership Service
The Bluelight Service enhances every process of your organisation.
Saving you time and resources by streamlining internal processes and integrating your 3rd party apps with powerful APIs.
Data analysis helps you effectively understand what your members want, improving your member experience through more effective engagement and personalisation.
Events
Finance
Integration
Intelligence
Marketing
Educational Learning
Communities & Groups
Have Questions? Send Us a Message!
October 2024
322000
EVENT
DELEGATES
DELEGATES
October 2024
322000
ORGANISATION
RECORDS
RECORDS
October 2024
2070000
CONTACT
RECORDS
RECORDS
October 2024
317000
ACTIVE PAID
MEMBERSHIPS
MEMBERSHIPS
What do our clients
have to say?
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Joanna Quirk Chief Operations Officer
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Bluelight’s consultants have demonstrated an excellent understanding of CIOB’s needs and have injected life and excitement into the project.
View their testimonials
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Joanna QuirkChief Operations OfficerBluelight’s consultants have demonstrated an excellent understanding of CIOB’s needs and have injected life and excitement into the project.
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Jon EatonDirector of Communications and Digital EngagementOur search for a reliable and experienced CRM supplier led us to Bluelight, and I’m pleased to add myself and Epilepsy Action to the comprehensive list of Bluelight’s clients who are massively positive supporters of them.
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Louise PritchardChief Operating OfficerBluelight had a great attitude to problem-solving. Their experience, responsiveness and empathy meant that they understood the customer perspective and were able to think outside the box, offering pragmatic solutions to keep the forward momentum.
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Hervé SumuSystems and Process Development OfficerBluelight's approach to consultant availability was an absolute game-changer for caba. They went above and beyond to cooperate and really wanted to understand us. Even when things didn't go perfectly, they always maintained a positive attitude and did everything they could to help.
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Emma CollinsHead of DevelopmentWe knew we could rely on Bluelight to be the technology experts. They knew exactly how best to meet our data and integration challenges. We were confident we could trust them to find innovative solutions that were a best fit for us.
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Liz FryFinance DirectorStaff ‘bought in’ to the project and were made to feel involved from the beginning with their opinions listened to and taken into account. Bluelight were a great asset and collaborator in this project.
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Andrew ShipwayHead of Technology and DataBluelight’s version of Dynamics, BlueCRM is so much simpler and yet still highly effective at delivering a complex solution that moving forward, the team at BVA are so more confident of using the system on a day-to-day basis and are itching to make changes and improvements to the solution because it is no longer seen as an impossible task to get Dynamics to change and scale with the organisation.
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Dr Nuna StaniaszekDirector of CommunicationsIt’s been a pleasure to work with everyone from BLC and I must say they are the best team I have ever been involved with.
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Silvia PilottoDigital, Data and Technology DirectorBluelight has been a great partner in building and implementing such a transformational project, and their technical and data expertise has been instrumental in its successful delivery on time and on budget.
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Liz PorterHead of DigitalIt is clear that Bluelight understands not only CRM solutions but was also instrumental in ensuring that our CRM and portal worked effectively together to create a great member and user experience.
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Charles CresswellHead of ICTBluelight’s collaborative approach in leading the process across all parties enabled the ACT to focus on both resourcing their part of the programme as well as ensure that their business-as-usual activity was not adversely affected.
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Fraser TantMembership DirectorBluelight’s detail-orientated and super-organised way of working meant that we could rely on them to keep everything on track. Not having to manage a traditional Client/Supplier relationship freed us up to focus on collaboration and our key objectives.
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Catherine WilsonIT and Digital ManagerThis is just the beginning. The CRM is continually growing, and so I look forward to working with Bluelight for a long time. We feel like we are in a safe pair of hands.
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Shayan SackiSenior Member Services ManagerBluelight had a ready-to-use product which closely matched our requirements and made a very tight deadline much easier to meet.
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John KelleyCOOBluelight were quick to respond to the changing project landscape as lockdown was imposed, and with their support, the project moved forward with renewed focus and momentum. We are thrilled to reach our Go Live milestone and look forward to reaping all the benefits of our new cutting-edge CRM.
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Jon WoodHead of Society ProgrammesSince Bluelight’s CRM launched, the overall time taken to complete routine membership tasks has decreased by almost 30%, which is a fantastic and much-welcomed result and, in turn, frees up time for staff to carry out other important activities.
How can we help you?
The Bluelight Service Promise
When we started Bluelight, we wanted to create something more than just another CRM agency. From our combined backgrounds in technology, membership, and charity, as well as finance, hospitality, and customer service, we knew there had to be a better way.
A way that delivers outstanding service, a way that puts the customer first and delivers what it says it is going to do when it says it’s going to do it for the price quoted!
So, we created the Bluelight Membership Service. A service designed around our experience of what organisations need to help them achieve their goals. We believe in the effectiveness of the service so much that we have created the Bluelight Service Promise:
“ We will deliver on time, and on budget every time ”