About James
James has over a decade of experience working with major trade unions in the UK and Australasia, such as Unite, Forsa, GMB, NEU, Together Union, and Etu. He specialised in CRM implementations across Millertech (Merlin CRM), APT Solutions (Stratum CRM) and CiviCRM. His extensive experience has given him a deep understanding of trade union processes, functional requirements and opportunities for improvement.